Recall Date: December 09, 2013 / Recall Number: 14-044

Linear Recalls Personal Emergency Reporting System Transmitters Due to Battery Signal Failure

WASHINGTON, D.C. - Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product. For a link to the CPSC Press Release, click here.

Recalled Models: DXS-LRC, DXS-LRC-LA, DXS-LRP, and DXS-LRW

Voluntary Product Safety Recall Notification
Voluntary Recall Program FAQs
Steps for Voluntary Recall - Dealer/Distributor Instructions

Name of product: Personal Emergency Reporting System (PERS) Transmitters manufactured from June 2013 to July 2013.

Hazard: The battery clips in the transmitters can corrode causing the transmitters to operate intermittently or not at all, without generating a warning.

Remedy: Replace. Consumers should immediately contact Linear to receive a free replacement transmitter.

Consumer Contact: Linear toll-free at (855) 554-2384 from 11 a.m. to 7:30 pm. ET Monday through Friday or online at for more information.

Units: About 48,000

Description: The recalled Linear PERS transmitters are components of Linear PERS products and allow users to push a button on the transmitter to summon assistance. Transmitter models DXS-LRC, DXS-LRC-LA, DXS-LRP and DXS-LRW manufactured from June 2013 to July 2013 with date codes 1306 and 1307 representing the year and month, and 1329 (representing the 29th week of 2013) are included in the recall. The model and date codes appear on the back of the transmitter. The DXS-LRC transmitters are gray plastic pendants with a black circle in the center and can be worn as a pendant around the neck or on a wristband. The DXS-LRP transmitter is a white pendant with a green swirl design on the front. The DXS-LRW transmitter has a solid black wristband with a black plastic face and black button in the center.

Incidents/Injuries: Linear received one report of a transmitter that failed to operate. No injuries have been reported.

Sold at: Independent PERS distributors and dealers nationwide from June 2013 through August 2013 for about $45.

Importer: Linear LLC, of Carlsbad, Calif.

Manufacturer: Linear H.K. Manufacturing Limited, of China

Manufactured in: China