Update: June 19, 2014


Linear Expands Recall of Personal Emergency Reporting System Transmitters Due to Battery Signal Failure

WASHINGTON, D.C. - Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product. For a link to the CPSC Press Release, click here.

Voluntary Product Safety Recall Notification
Voluntary Recall Program FAQs

RECALL SUMMARY

Name of product: Personal Emergency Reporting System (PERS) Transmitters

Hazard: The batteries used in the transmitters can fail to emit a low battery warning leading the user to believe the transmitter is functioning and not generate a warning.

Remedy: Replace.

Consumer Contact: Linear toll-free at (855) 554-2384 from 11 a.m. to 7:30 pm. ET Monday through Friday or online at www.linear-pers.com/recall for more information.

RECALL DETAILS

Units: About 175,000 (an additional 48,000 previously recalled in December 2013)

Description: The recalled Linear PERS transmitters are components of Linear PERS or personal emergency solutions products and allow users to push a button on the transmitter to summon assistance. The transmitter may be worn as a pendant on a lanyard around the user's neck, on a band around the user's wrist or as a belt clip. The recall includes model numbers DXS-62A (black wristband and a gray pendant), DXS-62A1 (ivory plastic belt clip pendant) and DXS-64 (gray plastic pendant with a green circle in the center) which all have batteries that are sealed into the products. The manufactured date range of the recalled products is from June 2008 through April 2011 written with as a date code. For example the date code MD1105 represents YYMM format or a manufacture date of May 2011. The date code, model number, Linear LLC and other information are found on the back of the transmitter.

Incidents/Injuries: Linear received one report of a transmitter that failed to operate. No injuries have been reported.

Remedy: Consumers should immediately contact Linear to receive a new replacement transmitter at no cost.

Sold at: Independent PERS distributors and dealers nationwide from June 2008 through July 2011 for about $45.

Importer: Linear LLC, of Carlsbad, Calif.

Manufacturer: Linear H.K. Manufacturing Limited, of China

Manufactured in: China

Recalled Models: DXS-62A, DXS-62A1, DXS-64

Recalled Models: DXS-LRC, DXS-LRC-LA, DXS-LRP, and DXS-LRW